Highly Qualified.
Widely Recognized.
Better Outcomes.
Who Benefits?

No matter how large or small an organization, workplace conflict is disruptive and divisive. It increases costs and erodes productivity. It hampers employee recruitment and retention.
Any company with employees will benefit from using mediation to achieve positive resolution of workplace conflict.
Managing employees has never been more challenging:
Multi-cultural environments
Age and gender differences
Union or non-union status
Small or large | Local or global
Age and gender differences
Union or non-union status
Small or large | Local or global
Team work & support expectations
Individual temperaments & sensitivity
Productivity and client care concerns
Individual temperaments & sensitivity
Productivity and client care concerns
Mediation can help create a more positive workplace environment. –– which translates to an environment people want to work in.
Which in turn leads to positive outcomes for employees and organizations alike: reduced absenteeism, better employee retention, enhanced job satisfaction and productivity. Win-Win.
Which in turn leads to positive outcomes for employees and organizations alike: reduced absenteeism, better employee retention, enhanced job satisfaction and productivity. Win-Win.

Key Resolutions has helped hundreds of individuals and organizations resolve disputes and create more positive workplace environments. Erika Readwin has the training, hands-on experience and calm, fair-minded approach necessary to guide disputes through to positive outcomes. Qualities that have earned her a well-deserved reputation as one of Alberta’s very best.
Erika Readwin
Mediator
Teacher
Peacemaker
Coach